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Store Policies
Pricing/Order Quantity
Piece, dozen and case pricing are based on purchases of one style, size and color.
Shipping
Unless otherwise specified, shipments will be shipped via UPS. Orders phoned in by 2:00 p.m. are shipped out the same day. Fax and Website orders received by 3:00 p.m. are shipped out the same day. Shipments are F.O.B. Warehouse. AubreyLynn does not guarantee delivery schedules of shipping companies. All shipments include shipping and handling.
Payment Terms
All orders are shipped C.O.D. cash, cashiers check, money order or credit card. We accept Visa and MasterCard. Please ask your sales representatives for information. Acceptance of your company check or open terms requires prior approval via Credit Agreement Application processing (which takes approximately 2-3 weeks). We reserve the right to revoke all credit terms.
Prices and Conditions
Price List is listed with net C.O.D. prices. Prices and merchandise are subject to change without notice and are F.O.B. Warehouse. We assume no liability for any changes or failure to deliver due to our inability to obtain supplies.
Generic Catalogs
A generic version of our catalog (without pricing) is available to you with no reference to AubreyLynn at a cost of $2.00 each.
Order Placement
When placing an order, help us to help you. Please print the order form with the information on the order form. Fax the order form in. This is the most expeditious method of ordering.
No Minimums - No Service Charge
Business Hours
Weekdays 8:00 A.M. - 5:00 P.M.
Returns/Claims
All returns require prior Authorization Number and are subject to a 15% restocking charge or $15, whichever is greater. It is the Receiver's responsibility to check for discrepancies in an order before any alterations are made. Altered garments are not returnable. We reserve the right to deny claims after five days.
1. All claims for shortages, damages, etc. must be made within 5 days of receipt of merchandise. All claims for lost or damaged packages that shipped truckline must be filed by the Customer with the Carrier at the time of delivery.
2. All returns subject to a 15% or $15.00 restocking charge, whichever is greater, in addition to freight and C.O.D. charges.
3. All unclaimed or refused shipments are subject to a 15% restocking charge, in addition to freight and charges.
4. No returns will be accepted by our warehouse without a valid return Authorization Number.
5. Defective merchandise must have tape over flaw.
6. Returns without original corresponding invoice number(s) will be credited at the lowest published price.
7. Merchandise that is not AubreyLynn products will be returned at the customer's expense or disposed of by AubreyLynn.
8. All third party drop ship orders direct from the distribution channel or manufacturer direct are non returnable.
Refused/Cancelled/Changed Orders
All unclaimed, refused shipments or cancellations will be subject to a 15% restocking charge or $15 charge, whichever is greater, as well as any freight and C.O.D. charges. Because order processing begins immediately after placement, additions to orders will be placed as a separate order. Changes will not be made once the order is placed.
Third Party Drop Shipments
AubreyLynn will not be responsible for discrepancies on orders received by parties other than the invoiced customer.
Pick Ups
Customer pick ups are also available and may be picked up the same day ordered if placed by 12:30 p.m. Current customers please allow 4 hours for processing orders. New customers should allow more time. Orders not picked up within 5 working days or cancelled after they've been placed, will be subject to a 15% restocking charge, or a $15 charge, whichever is greater.
$20 Service charge on all NSF checks. Interest charges at 1.5% Per month on all past due balances.
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